Terms & Conditions

This website is operated by Bladz Skate Shop. Throughout the site, the terms “we”, “us” and “our” refer to Bladz Skate Shop. Bladz Skate Shop offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. View our Privacy Policy.

Orders

PRICING
Prices are subject to change without notice.

OUT OF STOCK ITEMS
At Bladz Skate Shop we try our best to maintain high levels of inventory, however, occasionally products may run out of stock. We will notify you of out of stock items within 1 business day after your order has been placed.

PAYMENT TERMS
All orders must be paid upon order remittance.  Once you place your order, you can pay by VISA, Mastercard or Debit through our website.

REFUSING ORDERS
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.

In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

Shipping

SHIPPING AREA
At this time, we only offer shipping within Canada.

SHIPPING METHODS
All orders are shipped through Canada Post. Once your order has been shipped, you will receive a tracking number by e-mail. Orders are also able to picked up at our Kingston, Ontario location.

Note: All packages are sent with no signature required for them to be successfully delivered. If you’re not home when your order arrives it will be left by the front door of your home. If you prefer that your order requires a signature to be delivered, contact us before ordering to arrange that with our shipping department. If left as “no signature required” you the customer assume all responsibility for the package once it has been successfully delivered by Canada Post.  

PROCESSING TIME
After an order is placed, it will be processed and shipped within 1-2 business days.

SHIPPING TIME
Orders placed in Ontario & Quebec will arrive an average of 1-2 business days after they have been shipped (2-4 days after the order is placed). Orders placed in other Provinces or Territories may take up to 7 business days to arrive after being shipped (8-9 business days after the order is placed).

SHIPPING FEES
Shipping fees are calculated at checkout. Shipping fees are calculated by Canada Post based on the size and weight of your order. We do not add any additional shipping or handling charges.

Refunds & Returns

If you order the wrong size of skate blade, you can return or exchange the blades within 30 days of your purchase. If returned, you will be issued a store credit for the full amount of your purchase, minus shipping. You will also be responsible for the cost of return shipping. If exchanged, you will be responsible for shipping the old product back to us, as well as the cost of shipping the new skate blades.

Upon receiving your shipment, we recommend checking it for damage and to confirm that you have received everything that you have ordered.

All STEP skate blades carry a 1 year warranty. Skate blades that are broken within that time will be either be replaced, or a store credit will be issued for the full amount of your purchase. Broken skates do not need to be sent back to Bladz Skate Shop, instead follow the instructions below for submitting a return claim.

To submit a return claim we ask that you include:

• Your name and phone number.
• Your order number.
• Product code, description and quantity.
• Date of claim.

If the product is damaged we also ask that you include:

• Photos of the damage to the product.
• In the case of skate steel, we also ask that you include a photo of the the serial number printed on the blade.

If you have any additional questions, please contact us via our website, by phone (613-634-6340) or e-mail kingstonbladz@bellnet.ca